Quality Policy

At ROMU, we take our mission seriously – to apply and maintain a quality management
system that adheres to international quality standards ISO 9001:2015 in every aspect of our
operations. But what does that mean for our clients and stakeholders? Here are 8 ways we
accomplish our mission:

1. Client-focused: We prioritize understanding our clients  needs, meeting their requirements, and going above and beyond to exceed their expectations.
2. Responsibility: We meet the requirements of all interested parties while fulfilling our social, environmental, and legislative responsibilities.
3. Leadership: We foster a working environment where everyone is involved in achieving our objectives, creating a culture of teamwork and success.

4. Process approach: We understand that optimal results are achieved when resources and activities are managed in a process or series of interconnected processes.
5. Continuous improvement: We are always striving for excellence, committed to achieving continuous improvement across all aspects of our quality management system.
6. Development and implementation: We continuously develop, implement, monitor,
evaluate, and improve our quality management system, ensuring it is always up-to- date and effective.
7. Resources and responsibilities: We provide necessary resources and ensure responsibilities and authorities are determined and communicated throughout the company.
8. Business and quality objectives: We establish business and quality objectives that are reviewed periodically through the management review process. We seek feedback from our clients and stakeholders, and take action accordingly.
At ROMU, we take pride in our commitment to quality and excellence. Our mission is not just a statement – it is a way of life that we embody every day, in every aspect of our operations.